Help and support for financial difficulties

Financial difficulty can be experienced at all life stages. The rising cost of living, job loss, illness, debt or loss of a loved one can affect us all. We're here to help.

How we're supporting our customers

We’re here to help you understand the choices you have with your policies, so you feel able to make the right decisions based on your circumstances.

Simply select the company your policy is with for details of the support we can offer.

Standard Life

ReAssure

Phoenix Life

Phoenix Wealth

Customer support

Our dedicated teams are here to support you at every step of your journey to and through retirement.

Digital essentials

To support those who need a bit more help online, we've created a series of videos and downloadable guides called our Digital Essentials.

Our brands

We’re home to a range of pensions, savings and life insurance brands.