Standard Life has been trusted to look after people’s life savings and retirement needs for nearly 200 years.

Find Out More

SunLife’s straightforward and affordable financial products and services are designed to meet the needs of the over 50s.

Find Out More

Phoenix Life is a closed book consolidator that has grown from a series of acquisitions and policy transfers throughout their 200 year history.

Find Out More

ReAssure is a major life and pensions consolidator in the UK market.

Find Out More

Phoenix Wealth supports retirement and estate planning for their existing customers.

Find Out More

Phoenix Corporate Investment Services delivers bespoke investment-only solutions for workplace pension schemes and Master Trusts.

Find Out More

Our Family of Brands

Our diverse portfolio of brands allow us to deliver for our customers at every stage of their lives

Meet All Our Brands
Customer Support

Our dedicated teams are here to support you at every step of your journey to and through retirement.
Digital Essentials

We've created a series of videos and downloadable guides to support those who need a bit more help online.
Financial Difficulty

Financial difficulty can be experienced at all life stages. We're here to help.

Policy questions?

If you are a customer with a query, you should contact the company who administers your policy in the first instance.

Browse Our Brands
Arlene Cairns

Arlene Cairns

Life Finance Director

Experience:

Arlene joined Phoenix Group in April 2023 with over 20 years experience in senior finance leadership roles.

Prior to joining Phoenix Group, she was the Group CFO & Board Executive for Donaldson Group Ltd, having joined from Aviva plc where she was the Chief Finance Operations Officer leading Global Finance Operations and Transformation. Arlene has held several senior global finance & strategy roles across the UK, Ireland and Australia working for Westpac Institutional Bank, Allied Irish Bank plc, Royal & Sun Alliance Insurance Ltd and Zurich Financial Services & consulting experience at Ernst & Young LLP. Arlene is a member of the Chartered Institute of Management Accountants, Chair Designate of the Finance and General Purposes Committee and member of the court for Glasgow Caledonian University.

She is based in Scotland with her husband and two daughters.

Roles and responsibilities:

  • Managing and overseeing the Life company’s Financial Performance including maintenance and allocation of capital and liquidity for the Life Companies.
  • Lead the Savings & Retirement Commercial Finance teams to deliver the Business Unit Trading Performance.
  • Lead the development and delivery of the Savings & Retirement Strategy with a focus on delivering better Customer outcomes.