Our diverse portfolio of brands allow us to deliver for our customers at every stage of their lives
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If you are a customer with a query, you should contact the company who administers your policy in the first instance.
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Caring for Carers is our new initiative helping to restore balance to the lives of working carers. It aligns our social impact activity to the theme of carers, demonstrating that we’re taking action to achieve our purpose of helping people secure a life of possibilities, and drive real change in society.
Our mission is to help the millions of people who work and care to better balance their challenges – personal, financial, professional and emotional. We want to help them to support their loved ones while creating better financial futures.
We are able to give monetary donations to those in need thanks to Phoenix’s philanthropic contributions and colleagues’ fundraising efforts.
The donation of time and skills through colleague volunteering provides the opportunity for knowledge-sharing and personal development.
We loan and donate our company resources including the use of our office facilities, meeting spaces, surplus IT equipment and furniture.
We work with schools, charities and community groups, creating opportunities for social mobility, alongside implementing initiatives in support of financial literacy and mental health.
Get in touch
For more information about our Community Engagement programme, please email Community Engagement
