Contact Us

To help you contact the right team for your enquiry, we have split our details as follows:


If you are a policyholder and would like contact details in relation to the administration of your policy, please visit customer support.

Independent Financial Advisers (IFAs)

If you are an IFA and would like details of our life companies and contact details, please follow this link.

If you have a client who needs help tracing their legacy policy, you can use our 'who services your policy' tool to check if it is now managed by the Phoenix Group.

Investor Relations

If you are an institutional investor, or have an enquiry regarding depositary interest or shareholding, please follow this link.


If you require information from the Phoenix Group Communications team, please follow this link.

Staff and General Enquiries

If you want to speak to a named individual or department within the Group, please call 020 3567 9100.

London office
Juxon House
100 St Paul's Churchyard
EC4M 8BU View map of London office

Wythall office
1 Wythall Green Way
B47 6WG View map of Wythall office

Jersey office
1st Floor
32 Commercial Street
St Helier

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© 2015 Phoenix Group Holdings