A commitment to behaving responsibly

	"Corporate Responsibility at Phoenix Group is about doing the right thing and acting responsibly in everything we do.  We wish to be seen as a company that prospective employees wish to join, investors wish to support, customers choose to remain with and at the same time create opportunities to forge links within our local community." Clive Bannister, Group Chief Executive Officer

At Phoenix Group we are committed to managing our business in a responsible manner, taking seriously the impact we have on our employees, our stakeholders, the communities in which we operate and the wider environment.  We believe that operating responsibly creates value for our business through building the trust and confidence of our stakeholders.

Corporate Responsibility ('CR') is sponsored at the highest level by the Group Chief Executive Officer.  A 'CR Working Group', including two Executive Committee members, meets quarterly to discuss CR activity from across the Group.  All staff can access the Group's CR Policy and accompanying Code of Business Ethics and Ethical Conduct, and complete annual refresher training in this regard.

CR is categorised and reported in four areas: Environment, Workplace, Community and External Stakeholders, similar categorisation to that used by Business in the Community ('BITC'). The Group has continued its membership with BITC, and values the support and resources it makes available. The Group completed the Responsible Business Check-up and achieved an improved score on the previous year's submission, demonstrating the successes achieved on the CR Programme.

Please view our 2012 Corporate Responsibility report which details what we achieved last year.  This section of our website will be updated throughout the year, to detail CR activity within the Group as it takes place, rather than you having to wait for the next annual report production.